Vietnam Airlines plans e-tickets this month
Vietnam Airlines plans to trial e-tickets for the first time later this month following endorsement by the General Department of Taxation (GDT).
Vietnam Airlines, which has been working on its e-ticketing programme since last year, said it would initially trial e-tickets for its Hanoi - HCM City route.
During the trial, the airline will sell e-tickets via its sales agents only.
Following this trial period, the length of which has not yet been decided, the airline will move to selling e-tickets online or via other airlines, who have already inked ticket issuance contracts with the national flag carrier.
Along with the e-tickets, Vietnam Airlines and its sales agents would be required to issue receipts to ensure that customers can seek travel reimbursements from their work, according to the department.
The e-tickets and receipts, following GDT guidelines, would also fulfil the requirements of tax declarations and deductions. Agents will be responsible for issuing receipts to passengers, and for online transactions, customers will use credit cards to buy e-tickets. Vietnam Airlines said it would issue receipts to customers properly.
With online bookings at www.vietnamairlines.com, clients will be provided with their flight information. They will then be able to check-in using this information, along with their identity papers.
The new e-tickets will follow a format provided by the International Civil Aviation Organisation.
In another move aimed at saving passengers' time, the Viet Nam Administration of Civil Aviation has decided to allow for passengers to pay airport charges when buying their tickets, rather than paying at the airport during the check-in procedure. This new regulation will take effect from today.
Ticket prices of domestic flights departing from Noi Bai (Hanoi), Tan Son Nhat (HCM City) and Da Nang terminals will have the airport fee of VND30,000 (US$1.9) added to them.
The fee for domestic flights departing from Phu Bai (Hue), Cat Bi (Hai Phong), and Cam Ranh (Khanh Hoa) terminals, is VND25,000 ($1.5) per ticket, and it is VND20,000 ($1.25) at other airports nation-wide.
For international flights, each ticket price will have a fee of $14 added if departing from Noi Bai and Tan Son Nhat, and $8 from other airports in the country.
Vietnam News Agency - November 1st, 2006.
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