~ Le Viêt Nam, aujourd'hui. ~
The Vietnam News

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Falling to earth

A police raid deprived Nguyen Gia Thieu of both his business and his liberty. The state says he's a tax cheat. But others fear he's just a victim of local jealousies

HO CHI MINH CITY - Nguyen Gia Thieu had reason to step cautiously into Vietnam. After all, two previous generations of his family had lost fortunes there. In the 1940s, his wealthy grandfather surrendered his vast land holdings as communist-led guerrillas advanced into northern Vietnam. Thieu's father was even more unlucky: In 1954, he had to abandon his business in Hanoi when Ho Chi Minh assumed power. After partially rebuilding the business, he lost it all again with the fall of South Vietnam in 1975.

Still, until fairly recently, it looked like the 39-year-old Thieu, who fled Vietnam in his teens, and his brother and business partner, Nguyen Trong Thang, had beaten the family curse. Their company, Dong Nam, held the main Nokia, Samsung and Swatch franchises in Vietnam. Using aggressive promotion and Western advertising techniques, the brothers built a dominant position for their brands in Vietnam's booming mobile-phone market.

Then, in January, it all went wrong. In a scene that could have come from a bad TV show, dozens of rifle-wielding, camouflage-wearing police officers raided Dong Nam's headquarters in Ho Chi Minh City. Thieu and a number of other company officials were later arrested. Police carted off boxes of phones, cash and records. Other Dong Nam offices and outlets were raided too. The reason? Tax evasion, said the authorities. Dong Nam, claimed officials, was smuggling cell phones into Vietnam and declaring others at artificially low prices to save more than $6 million in taxes. The company's owners deny the accusations. But whether they're true or not, critics point out there's hardly a grocery store in Vietnam that gets by without fudging the numbers to get round the country's onerous tax laws.

Instead, say critics, Dong Nam was targeted for another reason: Local companies with powerful connections to the communist party resented the success of an overseas-Vietnamese concern and wanted a slice of its fast-growing business. Such suspicions have chilled the investment climate and raised a raft of troubling issues about the rule of law and the country's willingness to permit a level playing field for business. Noting that foreign investment is falling anyway, one Western professional who advises foreign clients says, "These things don't help." The impact has been particularly felt among overseas Vietnamese who typically compete in the domestic market, where they often encounter politically connected, entrenched local interests. Summing up his community's fears, one Vietnamese-American executive says of Thieu, "They waited until he became rich and took everything away."

Thieu and his brother Thang both escaped Vietnam by boat as part of the great refugee exodus in the late 1970s. Thieu was just 16 at the time and Thang was 23. They both wound up in France, acquired educations, and ran their own companies in Europe. In 1991, the older brother formed Dong Nam Associates in Hong Kong. Then, in 1997, Thieu, who had returned to Vietnam four years earlier, bought a company he was working for there and renamed it Dong Nam Telecom Services. Thieu's company was soon dazzling Vietnam with its modern showrooms, distribution network and service centres, turning the country into Dong Nam's second-biggest market. Thieu was dazzling Vietnam in other ways, too. He was active on the social scene and made a splash last year when he married Ha Kieu Anh, a former Miss Vietnam.

Dong Nam Vietnam focused on Nokia and Samsung mobile phones, for which it was the sole authorized distributor, helping the two brands to grab a combined 80% share in a market estimated to be growing by 50%-60% annually. Company sources say that Dong Nam' sales in Vietnam rose to $40 million last year from about $25 million the previous year and that the company employed 700.

And then, on January 2, came the raid. It was clear that this was no ordinary police swoop: State-owned TV crews were already in place well before the police arrived, which journalists in Vietnam say usually only happens if the authorities arrange it. Thieu, his deputy, the company's chief accountant, a shipping clerk and a warehouse employee were later accused of tax evasion or smuggling--or both. Thieu, the clerk and the warehouse staffer were arrested and remain in custody. An independent Nokia dealer in Ho Chi Minh City, who was also accused of tax evasion and smuggling, allegedly told police that Thieu paid him to smuggle phones into Vietnam for Dong Nam, according to local press reports. Dong Nam's top dealer in the Hanoi area was also implicated. A third dealer was to have been formally accused, but police couldn't locate him. The prosecutor's office hasn't announced yet if any of the accused will stand trial.

The names of Thang and his 44-year-old wife, Bui Thien Kim, both of whom are French nationals, along with Thieu's 27-year-old wife, Anh, who is Vietnamese, were circulated to border police to prevent them leaving the country. Thang (who had retired back to Vietnam but was still involved in Dong Nam) and Anh remain in Vietnam. But when police tried in early April to formally accuse Kim, a director of Dong Nam Hong Kong, they found she was no longer in the country. Few in the business community were shocked by the claim that Dong Nam might be trying to minimize its tax burden. After all, as one Western expert puts it, Vietnam's tax laws are no more than "negotiating tools" for underpaid tax officials, who actively connive with companies to reduce their taxes in return for under-the-table pay-offs. Further, most private companies are evading taxes on 90%-95% of their profit, according to another Western specialist who has studied the accounts of many local companies.

What has shocked the Viet Kieu, or overseas Vietnamese, is the realization that they are still easy targets in a system that fails to guarantee due process. Thieu has been denied access to a family-retained lawyer, while officials apparently are invoking an old policy to insist he isn't really French because he never officially renounced his Vietnamese citizenship. (The government didn't respond to written questions from the REVIEW.) Capping it all, government-controlled newspapers have published dozens of articles presuming Dong Nam's guilt and have given sordid details about his alleged philandering. His family's persistent denials are ignored. More than anything, the case is a reminder that not much has changed since the early 1990s, when the high-profile overseas-Vietnamese company Peregrine Capital Vietnam, which distributed cars and had stakes in banking and property, collapsed after it was accused, like Dong Nam, of smuggling and under-invoicing. "The more things change, the more they stay the same," says a person with intimate knowledge of the Peregrine episode. "It's the same media campaign, the same accusations--all that."

Not that some Viet Kieu aren't guilty of cutting legal corners and trying to take advantage of Vietnam's weak administration. But overseas Vietnamese looking to the Dong Nam case for reassurance that they and the government are closer to genuine understanding and reconciliation will be disappointed. Hanoi insists there's no problem. It has wooed the Viet Kieu by gradually giving them the same legal status as citizens. Indeed, with Vietnam's trade deficit widening, Viet Kieu remittances of about $3 billion a year are more critical than ever.

Yet, despite official policies, the Dong Nam crackdown seems to reinforce a key lesson learned by the Viet Kieu a decade earlier: Their best approach to doing business in Vietnam is to stay small, keep quiet and avoid attracting the attention of well-connected locals. Dong Nam is hoping it still has a future in Vietnam. In the past, some multinationals accused of tax evasion have negotiated fines with the authorities and continued functioning. But Viet Kieu companies lack the muscle of multinationals, and the word has gone out in the business community that it's all over for Dong Nam, as far as the authorities are concerned.

Dong Nam now is restricted to servicing a trickle of old customers. Rival firms have poached some of the 200 engineers, 200 sales staff and 50 managers Dong Nam trained and once deployed. That leaves Dong Nam with little more than a few security guards to watch over empty shops.

By Barry Wain - The Far Eastern Economic Review - May 8, 2003.


Winners and Loser

HO CHI MINH CITY - Why was Dong Nam targeted for a crackdown? The official explanation--tax evasion--doesn't convince everyone. Instead, say critics, it was picked on because rivals resented its success and well-connected local companies wanted a slice of its business. To bolster that argument, sceptics point to the political credentials of the companies that are taking over its business.

One is the Corporation for Promoting and Financing Technology, or FPT, which has picked up the Samsung phone business it lost to Dong Nam less than two years ago. The company is headed by Truong Gia Binh, a former son-in-law of the legendary Gen. Vo Nguyen Giap, and is backed by the conservative Ministry of Science and Technology. The ministry sold a 49% holding in the then-state corporation last year, but retains a controlling interest. Binh also has a small personal stake in FPT.

Samsung confirms it has re-engaged FPT, despite dropping it in August 2001 in favour of Dong Nam. In their 18 months together, Dong Nam partnered Samsung to a 28% market share in the hand-phone business from about 7%. Another beneficiary is Tran Thu Thao, who owns and runs the obscure Lucky Producing Trading and Import Export Company. It has won Nokia's lucrative phone sales and distribution business, even though it has no track record in the field. The choice of Lucky startled many business people in Ho Chi Minh City. "This company came out of the blue," says a foreign businessman. "There are more-established industry operators." Thao, who has a revolutionary family background, has friends at the very top of the communist party and is related to the Nokia dealer apparently prepared to testify against Dong Nam and its general director, Nguyen Gia Thieu. Thao declined to comment.

Tai San Tao, general manager of Nokia in Vietnam, defends the selection of a company formed only last year. Experience in distributing hand-phones isn't necessarily the most important criterion, Tao says. "The Lucky team and distribution channel bring valuable knowledge and experience gained through distribution of high-value lifestyle branded products, such as motorcycles and cosmetics," he says.

By Barry Wain - The Far Eastern Economic Review - May 8, 2003.