~ Le Viêt Nam, aujourd'hui. ~
The Vietnam News

[Year 1997]
[Year 1998]
[Year 1999]
[Year 2000]
[Year 2001]

Passing the Buck Back

KHANH HOA - Pham Thi Duc felt a tremor of hope when she heard that a high-powered government delegation was coming to her southern province of Khanh Hoa in late September. Living in dread of forced eviction, Duc was loath to accept the state's offer of 4,950 dong (34 cents) per square metre to give up her land and make way for a new bus station. So, alongside hundreds of other citizens, the frail 69-year-old waited for ages in the provincial capital Nha Trang to meet the team sent to hear public complaints. Finally, after 13 hours, she was granted four minutes to plead her case. But rather than reach their own conclusion, the Hanoi officials simply referred the case back to Duc's nemesis, the ruling provincial people's committee. Her case wasn't unusual--during the delegation's 10-day stay in the province, 400 other cases received similar referrals, with only five cases resolved by the central-government team.

"The provincial people's committee just wants to cover up the problem. But the officials from the central government are just standing by their side, so what can we do?" says a tearful Duc, echoing the disillusionment dogging the latest unconvincing bid by Vietnam's communist leadership to prove their commitment to fair, efficient local government. Alarmed by mounting allegations of official misconduct and protracted land conflicts, Hanoi in September began sending special teams to 18 of the country's 61 provinces to help arbitrate local disputes. Their work was to end in late November. But what started out as an exercise in rural pacification is threatening to backfire in further unrest. That spells trouble for Hanoi, as well as the local officials who must cope with unmet expectations. Even the leading party newspaper, Nhan Dan, sniffs further trouble. "Many local officials worry that when the working groups finish their trips, they will face new difficulties," noted an October editorial.

The provincial missions have also led to an unusually open rebuke of the local authorities. The Ho Chi Minh City Law newspaper on October 3 quoted these harsh words from Health Minister Do Nguyen Phuong, who led the mission to Khanh Hoa: "The resolution of denunciations and complaints is not handled well at the grass-roots level. People insist that laws only exist on paper, and officials suppress people." Such pronouncements can be interpreted in several ways, analysts say. On one level, they indicate official recognition that provincial problems require immediate attention from Hanoi. They also flag Hanoi's growing tolerance of local expressions of dissatisfaction. However, such words may also be aimed at strengthening public trust in the party's top leadership in the run-up to their pivotal Ninth Congress in March.

What's clear is that Hanoi can no longer rule by remote control. With farmers staging small, muted demonstrations in Hanoi and Ho Chi Minh City in September and October, problems are being dumped directly on the doorstep of the national leadership. Moreover, the boisterous response to the provincial missions shows that "the level of knowledge and understanding has been improving very fast," says one high-ranking party member. "It's no longer possible to treat them as stupid farmers and suppress their voices." Yet the impotence of the teams sent to the provinces bodes ill for the prospects of reform. While Hanoi has ordered special panels to be set up to deal with overflowing complaints, they are likely to be bogged down in the same bureaucracy that has generated so much grass-roots frustration. It's not the first time that rural unrest has alarmed the politburo in recent years. In 1997, a series of peasant protests erupted in northern Vietnam's Thai Binh province when farmers complained of astronomical taxes and embezzlement by local officials. Although Hanoi initially tried to suppress news of the protests, a shaken leadership eventually tried to address the problems through more local consultation. Such problems led to a 1998 decree on "the exercise of democracy" within local government.

"Any manifestations of red tape, irresponsibility or lack of democracy in the handling of work must be overcome," reads the regulation, signed by Premier Phan Van Khai. Two years later, Khai's decision to send special teams to 18 provinces has underscored Vietnam's failure to adhere to such noble words. For their part, some local officials attribute the mounting complaints to accelerated economic development, as well as communication gaps. As in other developing countries, they argue, those displaced by new infrastructure and industrial projects are often upset because they fail to grasp the greater good. "I think that it is also the mistake of our own cadres, for not clearly and thoroughly explaining things to the people," says Nguyen Minh Son, vice-chairman of the Khanh Hoa provincial people's committee. "If we build an industrial zone or a new road, the provincial economy will improve and they will benefit." Son also notes a growing bias against local officials. "There are people who think that the higher authorities are more intelligent than those at the provincial level," he says. But sending complaints directly to Hanoi will only result in their provincial referral, he cautions.

Mounting complaints

Nationwide, it is unclear how many Vietnamese have lodged complaints. At a recent briefing for foreign reporters, Deputy Premier Nguyen Cong Tan said that in the third quarter alone, the government had received 1,500 legitimate letters of complaint, but only eight officials had been disciplined. In Khanh Hoa, a fuller picture emerged after the Hanoi team's visit. Last year, 5,068 people registered complaints in person and the authorities received an additional 3,154 letters. In the first half of this year, the volume of letters rose by more than 8% compared to the same period last year. As in other provinces, land conflicts--particularly over compensation--topped the complaints list. Khanh Hoa officials tried to put a positive spin on the numbers, asserting that most cases had been settled. But the frustrated crowds waiting to see the Hanoi team evidently felt otherwise.

In his team report, Phuong praised local authorities for guiding people to the proper agencies in registering their complaints. People can lodge grievances at offices all over Khanh Hoa, but rural folk often go straight to the people's committee in Nha Trang, as it is seen as more powerful. But Phuong chided those agencies for failing to meet regularly with complainants, as required by law, and simply transferring their complaints to other departments rather than resolving them. Ironically, some Khanh Hoa residents would voice similar complaints about Phuong's team. "We wanted the centre to solve this problem," says Catholic priest Nguyen Cong Dac, referring to a long-simmering dispute over a parcel of land beside Nha Trang Cathedral. "The delegation did not solve this problem, but they ping-ponged the problem back to the provincial authorities." Those are the same authorities who decided to build a sports centre on the site, rather than allow the cathedral to build a new school and car park. Instead of local authorities attending the hearings, Dac says the Hanoi team should have pursued its work independently and conclusively. "They should have studied the documents to see if they are legal or illegal. If we are right, they should have returned the land, and paid the compensation. If we are wrong, they should tell me where we are wrong."

From the outset, the government never promised that the teams would provide instant solutions to all cases in all 18 provinces. Rather, they were tasked with investigating some complaints, while generally supervising and correcting the work of local authorities. Given the volume and complexity of the complaints, it would be unrealistic to expect otherwise. But realism ends where desperation begins. After waiting so long for a little attention from Hanoi, the discontented inhabitants of Khanh Hoa and other provinces are running out of patience. To stem the angry tide, Hanoi announced on November 1 the decision to set up new administrative panels to resolve disputes at the local level. That's little consolation to some provincial dwellers, who are wondering if it was worth the risk to approach the Hanoi officials for help. After raising bright red banners to protest against their imminent displacement due to an expanding local market, one community in Nha Trang city is contending with increased police surveillance. Says one disgruntled protester: "It would have been better if the delegation didn't come."

By Margot Cohen - The Far Eastern Economic Review - November 30, 2000.